- Status
- Delivered operating systems
- Stack
- Notion · Zapier · Calendly · WordPress · Google Analytics
- Evidence
- Historical operational and analytics records inform this summary. Private client records are not published.
Build the systems. Run the business.
Customer records, booking, and digital operations grounded in firsthand operating responsibility.
At a glance
The problem
Customer information and scheduling were fragmented across spreadsheets and manual processes in a traditional custom-clothing business.
My role
I migrated customer records, connected booking to the CRM, rebuilt the website, and ran sales and daily operations solo for substantial parts of the year.
Decisions that mattered
- 01Use a practical Notion CRM with standardized customer fields and lifecycle stages.
- 02Connect Calendly bookings to the CRM through Zapier so customer context follows the appointment.
- 03Design workflows around real consultations, fittings, orders, and follow-through.
What changed
Migrated more than 750 client files. Recorded solo sales were approximately $57,600 across 36 clients during the 2022–2023 reporting period. Website engaged sessions increased from 1,878 to 3,281 in the recorded comparison.
What this establishes
Solo revenue reflects personally handled business, not incremental revenue attributed to automation. The web comparison does not establish a causal experiment.
What I would measure next
Use matched measurement periods and distinguish personally handled revenue from incremental lift.
Contact
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