- Status
- Adoption infrastructure launched
- Stack
- Microsoft 365 Copilot · SharePoint · Teams · Change management · Measurement design
- Evidence
- Live learning surface, reusable prompt library, community channels, and launch communications.
Give people a way to use AI well.
A company-wide adoption program with practical learning, reusable prompts, and accountable rollout.
At a glance
The problem
Giving teams access to AI tools does not establish safe use or adoption. People need relevant examples, a place to learn, and support inside their existing workflow.
My role
I developed the learning hub, prompt assets, role-based learning paths, community operations, and launch communications. I also designed measurement and rollout criteria.
Decisions that mattered
- 01Start with a controlled first wave and clear guidance on which tool to use.
- 02Build the learning and support surface in SharePoint and Teams, where employees already work.
- 03Separate delivered training infrastructure from actual usage, quality improvement, and time saved.
What changed
Launched the learning hub and community infrastructure for an intended company-wide program of approximately 300 employees.
What this establishes
The population is the intended program scope, not a count of active users or completed training. Adoption rates and business impact have not been established in this case study.
What I would measure next
Track active usage, training completion, repeat use cases, and task quality before scaling.
Contact
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